New Patients

Our Goals

We provide sensible, understandable and affordable state-of-the-art diagnostic testing and proven therapeutic strategies to improve the quality of life for you or your child.

To accomplish these goals, we are committed to:

  • Listening to you with interest and respect
  • Perform in-depth, timely, thorough diagnostic studies
  • Explain what we do and why we’re doing it
  • Provide ample opportunity to answer all of your questions
  • Employ well-trained, compassionate staff
  • Complete procedures safely and correctly
  • Practice in a safe and private office setting
  • Answer your telephone calls by a real live person
  • Respond to your messages promptly
  • Communicate with your referring physician and his associates
  • Make our computers work for us; not be a slave to our computers.

Schedule Your First Appointment

There are several easy ways for new patients to register and make an appointment:

  • Click here to send us an email requesting an appointment
  • Call us at 650-696-8230.
  • Request access to our practice portal (preferred)
  • Complete and submit online registration here

We will get back to you promptly to either confirm the date and time you requested or offer alternative dates and times that accommodate your schedule.

Preparing for Your Initial Consultation

Expect your first visit to last 45 minutes or longer. You should also expect that by the end of that consultation your allergist will have either made a diagnosis of your condition, made a preliminary diagnosis with consideration of other possible causes to explain your symptoms, or has a thorough understanding of your symptoms and has created and discussed a plan to discover the cause. What can you do to assist the allergist help you?

  • Think about the problem or problems that have been bothering you. It helps a great deal if you can recall how long symptoms have been present, how they began, if they have changed over time, what makes these symptoms increase or decrease, and whether you have had similar symptoms in the past
  • Prepare a complete list of medications that you are currently taking as well as those that you have used in the past. Mobile phone photos of your medications are an acceptable substitute
  • Write down the names of medications you are unable to take and what happened when you took them. This includes medications to which you are allergic.
  • Know the names of physicians that have previously assisted with this medical problem
  • Make available relevant medical records, laboratory test results, and X-ray results for review
  • Find out if close family members have the same or similar problems.

Billing and Insurance Information During the COVID Pandemic

We need your insurance information before we can meet with you but for your safety, we want to limit your exposure to our staff members and to other patients. We will register you online or by telephone. We can arrange to collect copays and all other payments electronically.

Office Safety Measures During the COVID Pandemic

We offer both virtual telemedicine and live in-office visits. A fast, stable internet connection at both ends is vital for a successful virtual visit.

Before a live appointment office staff will review several steps that we take to ensure every patient’s safety.

  • A telephone call on the day before your visit will check you for symptoms of respiratory infection: coughing, sore throat, nasal congestion, chest pain, labored breathing, fever, chills, muscle and joint aches, vomiting, diarrhea, loss of smell. We will also ask you if you have been recently exposed to someone with symptoms of coronavirus or has tested positive for COVID-19.
  • We ask that you call us from your vehicle when you arrive for your appointment. Nursing staff will contact you when it is safe to proceed to the office door.
  • A nurse will meet you at the door. 
  • Your temperature will be recorded.
  • You will be admitted to the office if your temperature is less than 100 F and if you are wearing an adequate facial covering.
  • The nurse will direct you into the examination room. You will not wait in the waiting room.
  • Only one parent may accompany a child to a live office visit. Additional children may not be present. A virtual telemedicine visit is an excellent alternative when these conditions cannot be met.


    Patient Forms

    Please print and fill out these forms so we can expedite your first visit:

    In order to view or print these forms you will need Adobe Acrobat Reader installed. Click here to download it.

    Our Location

    Office Hours

    Monday:

    8:00 am-12:00 pm

    2:00 pm-4:30 pm

    Tuesday:

    8:00 am-12:00 pm

    2:00 pm-4:30 pm

    Wednesday:

    8:00 am-12:00 pm

    2:00 pm-4:30 pm

    Thursday:

    8:00 am-12:00 pm

    2:00 pm-4:30 pm

    Friday:

    Telehealth only with Dr. Kardassakis

    Saturday:

    Closed

    Sunday:

    Closed